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Scaling oncology patient support: How New York Cancer and Blood Specialists transformed customer experience with AWS and Pronetx, now part of Caylent
architect

Scaling oncology patient support: How New York Cancer and Blood Specialists transformed customer experience with AWS and Pronetx, now part of Caylent

This post details how NYCBS partnered with Amazon Web Services (AWS) and AWS partner Pronetx (now part of Caylent) to migrate to Amazon Connect Customer, the AWS cloud contact center service. The migration delivered a 54 percent improvement in patient enrollment and transformed the way NYCBS connects with the patients who need them most.

AWS Architecture Blog ·
Scaling StarRocks on Amazon EKS with KEDA and Karpenter for enterprise OLAP workloads
architect

Scaling StarRocks on Amazon EKS with KEDA and Karpenter for enterprise OLAP workloads

Financial analytics at an enterprise level demands quick responses, with queries needing to return results in seconds rather than minutes. During monthly closing cycles, thousands of finance professionals require simultaneous access to data. As data volumes expand significantly—from hundreds of gigabytes to terabytes, covering billions of records—the underlying infrastructure must efficiently scale. This presents a challenge to engineers, who must balance performance with cost-effectiveness.

Containers ·
Vendor neutrality isn’t magic: A hard look at the OpenTelemetry ecosystem
architect

Vendor neutrality isn’t magic: A hard look at the OpenTelemetry ecosystem

The OpenTelemetry (OTel) ecosystem provides us not only with a standard data format and transport mechanism for generating, processing, and The post Vendor neutrality isn’t magic: A hard look at the OpenTelemetry ecosystem appeared first on The New Stack.

Cloud Native Computing News and Resources | The New Stack ·
How Jaeger hit 8.6× compression on 10 million spans with ClickHouse
architect

How Jaeger hit 8.6× compression on 10 million spans with ClickHouse

As someone who’s been maintaining Jaeger, I’ve watched users request ClickHouse support consistently over the past few years. With Jaeger The post How Jaeger hit 8.6× compression on 10 million spans with ClickHouse appeared first on The New Stack.

Cloud Native Computing News and Resources | The New Stack ·
AI-powered event-driven Amazon EKS AMI updates with GitOps
architect

AI-powered event-driven Amazon EKS AMI updates with GitOps

This post demonstrates an automated solution that combines AI-powered risk analysis with GitOps principles to streamline Amazon EKS AMI updates while maintaining appropriate human oversight through familiar GitHub workflows.

Containers ·
Cloud native application challenges: installing the walking skeleton
architect

Cloud native application challenges: installing the walking skeleton

Editor’s note: This article is an excerpt from Chapter 1 of the Manning book, Platform Engineering on Kubernetes. This excerpt The post Cloud native application challenges: installing the walking skeleton appeared first on The New Stack.

Cloud Native Computing News and Resources | The New Stack ·
Why agent harnesses fail inside cloud-native systems
architect

Why agent harnesses fail inside cloud-native systems

Coding agents perform better with a harness that gives them the tools, guidance, and feedback signals to know what to The post Why agent harnesses fail inside cloud-native systems appeared first on The New Stack.

Cloud Native Computing News and Resources | The New Stack ·
Why Prometheus couldn’t see Cilium metrics at 2 a.m.
architect

Why Prometheus couldn’t see Cilium metrics at 2 a.m.

I still remember the first time we lost sleep over something that wasn’t a bug. It was a Tuesday. Grafana The post Why Prometheus couldn’t see Cilium metrics at 2 a.m. appeared first on The New Stack.

Cloud Native Computing News and Resources | The New Stack ·
How Microsoft is governing thousands of Kubernetes clusters without manual intervention
architect

How Microsoft is governing thousands of Kubernetes clusters without manual intervention

Kubernetes is complicated; everybody knows it. Logically enough, Kubernetes deployed as a cluster of collected and coalesced instances at “fleet The post How Microsoft is governing thousands of Kubernetes clusters without manual intervention appeared first on The New Stack.

Cloud Native Computing News and Resources | The New Stack ·
Kubernetes finally lands user namespace support, but shared kernel problem remains
architect

Kubernetes finally lands user namespace support, but shared kernel problem remains

Kubernetes shipped a long-awaited security feature last week: user namespace support for pods. It may sound like an obscure feature The post Kubernetes finally lands user namespace support, but shared kernel problem remains appeared first on The New Stack.

Cloud Native Computing News and Resources | The New Stack ·
Why Claude needs a real environment to validate cloud-native code
architect

Why Claude needs a real environment to validate cloud-native code

Boris Cherny, who built Claude Code, recently shared on X how to get the most out of it following the The post Why Claude needs a real environment to validate cloud-native code appeared first on The New Stack.

Cloud Native Computing News and Resources | The New Stack ·