ARCHITECT
FEATURED ANALYSIS
AWS Billing Bug Shows Customers Trillion-Dollar Estimates While Its Own Cost Alarms Fail to Act
BY
Steef-Jan Wiggers
SOURCE
InfoQ - Architecture & Design - News
DATE
READ
1 min read
A configuration change in AWS’s bill computation system showed customers estimated bills in the billions and trillions of dollars for over 24 hours. AWS’s own alarms detected the anomalies but failed to halt …
A configuration change in AWS’s bill computation system showed customers estimated bills in the billions and trillions of dollars for over 24 hours. AWS’s own alarms detected the anomalies but failed to halt bill generation or page engineers; customer escalations alerted the company 4.5 hours later. Budget and cost anomaly alerts were disabled platform-wide during mitigation. By Steef-Jan Wiggers